Raspberry Pi: Going Rogue Or Defending Their Own?
So @Raspberry_Pi@raspberrypi.social decided to introduce @TobyRobertsPi@mastodon.social to the world as their latest & greatest hire.
“I used to be a police officer tackling serious organised crime and terror threats across the east of the UK,” Toby tells us. “I was a Technical Surveillance Officer for 15 years, so I built stuff to hide video, audio, and other covert gear. You really don’t want your sensitive police equipment discovered, so I’d disguise it as something else, like a piece of street furniture or a household item. The variety of tools and equipment I used then really shaped what I do today.” (Raspberry Pi News)
Overall it’s a normal post about a new employee & where they were employed in the past.
However, many people on Mastodon & Twitter are upset about Toby Roberts working for Raspberry Pi due to his past, & publicaly voiced their displeasure.
Vitriol between the company & customers were quickly exchanged, resulting in blocks from both sides.
My Thoughts
Summary of my video thoughts:
- As an African I always assume cops are spying on me due to racial profiling (at least in America), but Toby Roberts past should not disqualify him from his present job (this is coming from someone who actually has been harassed by cops & security before)
- I understand Raspberry Pi wanting to defend their own against attacks, but they should have handled this the way Toby Roberts did (graciously addressing concerns), instead of railing against angry customers
- No, I will not be blocking Raspberry Pi for displaying awful customer service as I have experienced this from even Apple & Amazon (Raspberry Pi needs to retrain or replace whoever tweeted/tooted/posted responses to angry customers)
Those are my brief thoughts on the matter, but if you disagree or think I need some enlightenment on the matter, feel free to tweet/toot/message me on Mastodon (you can also tweet me but spammers are messaging me daily now...sigh).
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